Refund policy

Maldina accepts returns on all full price items within 4 days of receiving your order. Items returned outside of this period will not be accepted.

All refunds are processed onto the original payment method minus the shipping charges for the goods returned unless the product/s are deemed faulty.

Upon returning your items, please ensure they meet the below criteria

- Items must be in new, unworn and perfect condition with the original tags attached. Garments returned damaged or marked will not be accepted.

- Items are returned in their original packaging

To begin your return, you must attend your nearest post depot place the item in their original packaging and fill out the returns and exchanges form and send back to our head office for assessment:

MALDINA
214 Waldron Road
Chester Hill NSW
2162 AUSTRALIA

Please note we do not cover the costs to send the items back to us. We recommend using a registered and trackable method of return shipment and note we do not accept liability for lost returns.

Please note, upon the delivery of your order please allow up to 12 business days for processing. You will receive an email confirmation once your return has been processed. Once processed, please allow 3 - 5 business days for your refund to reappear in your account due to variable processing between bank accounts.

SALE ITEMS

All sale items purchased from the Maldina eBoutique are final sale and are not eligible for return. We do not offer refunds, credits notes, or exchanges on any sale item purchased online unless deemed faulty. Please note, any sale item returned without authorisation will be sent back at an additional charge. 

CURRENCY

Please note that all products listed are in Australian dollars and include GST.

GIFT VOUCHERS

Gift vouchers may not be returned and are valid for 1 year only from the date of issue.