Terms of service

CUSTOMER SERVICE

For all online customer service and product enquiries, please contact us via email info@maldina.com.au emails will be responded to from 10.00 am to 5.00pm Monday to Friday (AEST).

FRAUDULENT ORDERS

We reserve the right to place temporary hold to or cancel your order in the event we have reasonable grounds to believe it is fraudulent. In such circumstances we will attempt to contact you, using the email address you provided at the time of booking and may request you to either provide further proof of identify before issuing your order. In the event we are not able to contact you or the information provided does not meet our minimum identification requirements, we may cancel your order with no liability whatsoever. 

Maldina Pty Ltd reserves the right to cancel orders and refund customers orders due to pricing errors (or for any reason). You will be advised prior to cancellation.

Maldina Pty Ltd reserves the right to go on sale at any time without notice. Maldina Pty Ltd has the right to extend, change, update promotional offerings at any time without notice. Discount prices will only be honoured during the sale period - no exceptions. Maldina Pty Ltd are not obligated to refund the difference on any item bought outside the sale period.